visit our location:
Thrissur,Trivandrum,Kollam,Ernakulam,calicut,Kannur
Opening Hours:
Mon-Fri 9am-6pm
Send us mail
info@solartechind.com
Phone Number
+91 93877 07733
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Terms and Conditions

Terms and Conditions

 

SolarTech Renewable Energy Private Limited,. (“SolarTech”, “We”, “Us”, or “Our”) is committed to safeguarding the personal information you provide us through our website and services. These Terms and Conditions govern the collection, storage, processing, disclosure, and transfer of your personal data when you use our website at https://www.solartech.in for inquiries, consultations, or other services.

When we refer to “You” or “Your”, we mean the user (whether registered or unregistered) of the website and/or services provided by SolarTech.

 

1. Access

We may collect personal information from you directly, from third parties, or automatically when you interact with our website. This may include details like:

 

● The type of device you are using
● The time and date of your visit
● Your IP address
● Location data
● Browsing behavior on our site

You have the ability to review or update the information shared with us at any time by contacting
us via email.

 

2. Consent

By opting in on our website and submitting your personal information or using SolarTech services, you voluntarily consent to thecollection, processing, storage, disclosure, and transfer of your personal data as per these Terms and Conditions. You understand and accept the purposes for which your information is used and shared.

If incorrect or misleading information is provided, SolarTech shall not be responsible for any loss
that arises from such data.

Sensitive personal data will only be used or shared with your explicit consent.

 

3. Control Over Your Personal Information

You may withdraw your consent at any time by writing to us via email. Please note that withdrawing consent may limit our ability to deliver certain services or communications to you.

 

4. Changes to These Terms and Conditions

We may update these Terms and Conditions at any time. The updated version will include the date of revision. In cases of significant changes, we may notify users through the website or via email.

 

5. Personal Information Collected

Personal Information we may collect includes, but is not limited to:

 

● Full Name
● Residential or Project Address
● Phone Number
● Email Address

 

We do not collect medical, biometric, caste, religious, or financial transaction-related data unless directly related to a solar service contract.

 

6. How We Collect Information

We collect your data via:

 

● Online contact or inquiry forms
● Site inspection or service request forms
● Website user registration
● Cookies and analytics tools
● Customer support interactions
● Email communications
● Partner referral programs

 

7. Use of Personal Information

Your data may be used for:

 

● Providing and improving our solar services
● Contacting you regarding inquiries or site visits
● Sending promotional offers, updates, or newsletters
● Running online ads (remarketing or targeting)
● Research, feedback collection, and product development
● Responding to queries or complaints
● Marketing third-party products related to renewable energy (with consent)
● Aggregating data for analytics and service enhancement
● Complying with applicable legal obligations
● Business transfers or mergers involving SolarTech

 

8. Sharing and Transfer of Data

With your consent, we may share your data with:

 

● Third-party marketing or CRM partners
● Cloud storage and hosting providers
● Analytics platforms
● Advertising partners like Google and Meta
● Logistics or installation partners
● Legal, government, or regulatory bodies as required

 

We ensure that data shared across regions or jurisdictions is protected under agreements consistent with applicable privacy laws.

 

9. Use of Cookies

We may store cookies on your device to enhance your browsing experience. You can choose to accept, reject, or delete cookies via your browser settings. Note that disabling cookies may limit functionality on certain parts of our website.


We may allow trusted third parties to use cookies for showing personalized ads or improving service delivery. Personally identifiable data is not stored in cookies.

 

10. Data Security

We use reasonable technical and organizational measures, including encryption, firewalls, role-based access, and secure servers to protect your personal data. Access is restricted to authorized personnel only.
Although we strive to ensure full security, internet-based data transmission is not entirely risk-free, and we cannot guarantee absolute protection.

 

11. Third-Party Links

Our website may contain links to third-party websites or platforms. These are provided for user convenience only. SolarTech does not control or endorse these sites and is not responsible for their content, privacy policies, or practices.

 

12. Correction of Personal Data

If you believe any of your personal data held by us is inaccurate or outdated, you may send a request for correction via email. We will review and update your information accordingly.

 

Contact Details

 

If you have any questions about this policy or your personal data, please contact:
Email Address: info@solartechind.com
Phone: +9193877 07733