Warranty Claim Services
A solar warranty is meant to safeguard your investment. But in reality, warranties only deliver value when they are claimed correctly, validated technically, and followed through professionally. Delays, documentation gaps, and OEM disputes often leave plant owners with extended downtime and lost generation.
At SolarTech India, we simplify this process. Our Warranty Claim Services ensure that faults are identified accurately, validated technically, and resolved efficiently — so your plant gets the repair or replacement it is entitled to, without unnecessary delays.
As one of the top solar companies in Kerala, we manage warranty claims with an owner’s mindset, focusing on protecting generation, minimising downtime, and preserving long-term asset value.
Why Warranty Claims Often Fail
Many warranty claims fail or get delayed due to:
- Incorrect fault diagnosis
- Incomplete or improper technical documentation
- Delays in coordination with OEMs
- Lack of follow-up after claim submission
- Disputes over responsibility or usage conditions
While the warranty exists on paper, the value is lost if the claim is not handled professionally. That’s where we step in.
What Our Warranty Claim Service Covers
We take complete ownership of the warranty claim process, from fault detection to final resolution.
1. Fault Identification & Technical Diagnosis
We thoroughly inspect your plant to identify whether the issue is covered under warranty. Our team differentiates between warranty-eligible faults and operational or environmental issues to avoid claim rejection.
2. Technical Validation & Documentation
We prepare all required technical reports, test results, performance logs, and photographic evidence as per OEM standards. Proper documentation ensures faster approval and fewer disputes.
3. OEM Coordination & Claim Submission
We coordinate directly with panel manufacturers, inverter suppliers, and equipment OEMs on your behalf. From claim submission to technical clarifications, we manage all communication professionally.
4. Follow-Through Until Resolution
We don’t stop at submission. We track approvals, coordinate replacements or repairs, and ensure execution happens without unnecessary delays.
5. Post-Replacement Testing & Verification
After repair or replacement, we test the system thoroughly to confirm stable operation and restored generation before closing the claim.
Why Choose Us for Warranty Claims
As one of the top solar companies in Kerala, we understand both technical systems and OEM processes. Our experience allows us to:
- Reduce claim turnaround time
- Avoid rejections due to documentation gaps
- Minimize generation loss during claim processing
- Protect warranty validity and equipment lifespan
We treat warranty claims not as paperwork — but as performance recovery projects.
Benefits of Our Warranty Claim Services
- Faster Resolution: Reduced downtime and quicker restoration of generation
- Zero Hassle: We handle OEM communication and documentation end-to-end
- Technical Accuracy: Correct diagnosis prevents claim rejection
- Asset Protection: Ensures original equipment quality and compliance
- Peace of Mind: Your warranty actually works when you need it
Who Should Use Our Warranty Claim Services?
- Plant owners facing inverter, panel, or component failures
- Systems still under OEM warranty but struggling with claim approval
- Commercial and industrial plants with critical uptime requirements
- Anyone who wants warranty protection without operational disruption
As one of the top solar companies in Kerala, we support residential, commercial, and industrial solar plants across all warranty stages.
FAQs
1.What types of warranties do you handle?
We manage warranty claims for solar panels, inverters, transformers, monitoring equipment, and other OEM-covered components.
2. How do we know if a fault is warranty-eligible?
We perform a technical evaluation to confirm whether the issue qualifies under OEM warranty terms before submitting the claim.
3.Will warranty claims affect my plant’s generation?
Our goal is to minimize downtime. We prioritize fast diagnosis, temporary stabilization if required, and rapid OEM coordination.
4. Do you work with all manufacturers?
Yes. We regularly coordinate with major panel and inverter OEMs and follow their technical claim procedures precisely.
5. Why should we choose SolarTech India for warranty claims?
As one of the top solar companies in Kerala, we combine technical expertise, documentation accuracy, and persistent follow-up to turn warranties into real results.
